To submit a request for a leak adjustment according to District policy please complete the form below.
Leak adjustments are processed once a month immediately following billing. Billing occurs on the third Wednesday of each month. The customer has the right to appeal the District’s leak adjustment decision to the Board of Commissioners at their next regular meeting. Please contact our Finance Manager at email@example.com or 503-292-2777 to be added to the agenda for the next available board meeting.
Please note District policy only allows for one leak adjustment per customer every two years, and is limited to a maximum credit of $5000 for qualifying leaks.